- Technical data sheet
- Request information
- Right of withdrawal
Support bobbins M10
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Support bobbins M10
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In compliance with the provisions of Legislative Decree 6 September 2005 n. 206 (and subsequent amendments and additions), the Consumer Customer, if not satisfied with the products or the content of the services purchased at Bastef Srl , with registered office in Solara di Bomporto (MO) Via W.Tabacchi, 37 - 41030 Italy , VAT number 03427190362 (hereinafter called "Seller"), may return the same products or waive the right to provide services and obtain reimbursement of the price already paid at the time of prepayment.
To this end, the Customer must contact the Seller within 14 days of delivery of the products or within 14 days after the purchase of the services, by sending a notification via registered mail (at Solara di Bomporto (MO) Via W.Tabacchi , 37 - 41030 Italy ), containing all the information necessary and useful for the correct processing of the return and reimbursement procedure. This communication must necessarily contain all of the following:
a. the express wish of the Customer to want to withdraw in whole or in part from the purchase contract;
b. the number and copy of the document (invoice - transport document) proving the purchase of the order with respect to which it intends to exercise the right of withdrawal;
c. the description and the codes of the Products with respect to which the right of withdrawal is exercised. The re-credit, including shipping costs, will be made by the Seller within 14 days of receiving the communication via registered mail above.
Following receipt of the communication with which the Customer communicates his desire to exercise the right of withdrawal, the Seller, having checked the correspondence to the above requirements, will agree, also via e-mail, with the Customer the modalities with which to perform the return of products.
Depending on the return policy of goods established by the Seller, one of the following options will be included:
a) service contracts after the complete provision of the service if the execution began with the express agreement of the consumer and with the acceptance of the loss of the right of withdrawal following the full execution of the contract by the professional;
b) the supply of goods or services whose price is linked to fluctuations in the financial market that the trader is unable to control and which may occur during the withdrawal period;
c) the supply of goods made to measure or clearly personalized;
d) the supply of goods that are liable to deteriorate or expire rapidly;
e) the supply of sealed goods that can not be returned for hygienic reasons or related to health protection and have been opened after delivery;
f) the supply of goods which, after delivery, are, by their nature, inseparably mixed with other goods;
g) the supply of alcoholic beverages, the price of which has been agreed upon at the time of conclusion of the sales contract, whose delivery can take place only after thirty days and whose actual value depends on fluctuations on the market that can not be controlled by the professional;
h) contracts in which the consumer has specifically requested a visit by the professional for the purpose of carrying out urgent repairs or maintenance work. If, on the occasion of such a visit, the professional provides services in addition to those specifically requested by the consumer or goods other than the spare parts necessary for maintenance or repairs, the right of withdrawal applies to such additional services or goods;
i) the provision of sealed audio or video recordings or sealed computer software that have been opened after delivery;
l) the supply of newspapers, periodicals and magazines with the exception of subscription contracts for the supply of such publications;
m) contracts concluded at a public auction;
(n) the provision of accommodation for non-residential purposes, the transport of goods, car rental services, catering services or services relating to leisure activities where the contract provides for a specific date or period of performance;
o) the provision of digital content through non-material support if the execution began with the express agreement of the consumer and with his acceptance of the fact that in this case he would lose the right of withdrawal.
Exclusion of the right of withdrawal
However, the right to return is excluded: